If your organization uses a firewall or network security policy, you may need to allow access to specific domains and ports for Coresee to work properly. This article covers everything your IT team needs to configure network access.
Domain
All Coresee traffic runs through:
It uses these 2 static public IP addresses:
- 54.188.204.120
- 52.26.192.139
Required Ports
Configure your firewall to allow the following:
| Protocol | Port | Purpose |
|---|---|---|
| TCP | 443 | HTTPS, RTSP, RTMP, and TURN |
| TCP + UDP | 3478 | STUN and TURN |
| UDP | 8890 | High-quality real-time media (sending) |
Optional Ports
| Protocol | Port | Purpose |
|---|---|---|
| TCP | 80 | HTTP (redirects to HTTPS automatically) |
Internet Connection Requirements
For the best experience, a wired Ethernet connection is recommended over Wi-Fi.
| Use Case | Minimum Download | Minimum Upload |
|---|---|---|
| Standard video call | 10 Mbps | 5 Mbps |
| ISO recording or media sharing | 20 Mbps | 10 Mbps |
| Professional high-quality broadcast | 1 Gbps (fiber) | 1 Gbps (fiber) |
Still Having Issues?
If you have configured the above and are still experiencing connectivity problems, please contact help@coresee.com and include details about your network setup so we can help troubleshoot further.
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