Firewall Access Rules

Modified on Tue, 19 May at 7:37 AM

If your organization uses a firewall or network security policy, you may need to allow access to specific domains and ports for Coresee to work properly. This article covers everything your IT team needs to configure network access.


Domain


All Coresee traffic runs through:


app.coresee.com


It uses these 2 static public IP addresses: 

  • 54.188.204.120
  • 52.26.192.139

Required Ports

Configure your firewall to allow the following:


ProtocolPortPurpose
TCP443HTTPS, RTSP, RTMP, and TURN
TCP + UDP3478STUN and TURN
UDP8890High-quality real-time media (sending)

Optional Ports


ProtocolPortPurpose
TCP80HTTP (redirects to HTTPS automatically)

Internet Connection Requirements


For the best experience, a wired Ethernet connection is recommended over Wi-Fi.


Use CaseMinimum DownloadMinimum Upload
Standard video call10 Mbps5 Mbps
ISO recording or media sharing20 Mbps10 Mbps
Professional high-quality broadcast1 Gbps (fiber)1 Gbps (fiber)

Still Having Issues?

If you have configured the above and are still experiencing connectivity problems, please contact help@coresee.com   and include details about your network setup so we can help troubleshoot further.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article